Privacy Policy

PT LOMBOK DISCOVER TOURS, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when using our website https://lombokdiscovertours.com/.

1. Information We Collect

We may collect the following types of information:

1. Full name and contact details (email, phone number, address)
2. Booking or transaction data (tour packages, travel dates, service preferences)
3. Information you provide through forms, WhatsApp, email, or website chat
4. Technical data such as IP address, browser type, and cookies to enhance user experience

2. How We Use Your Information

The information we collect is used to:

1. Process and confirm your tour bookings
2. Provide information about products, offers, and promotions
3. mprove our website and customer service quality
4. Administrative and website security purposes

3. Data Protection

We implement appropriate security measures to prevent unauthorized access, misuse, or disclosure of your personal information.

4. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

1. Partners or service providers related to bookings (hotels, tour operators, transportation services)
2. Authorities when required by law

5. Cookies and Tracking Technologies

Our website uses cookies to improve your experience, analyze traffic, and store preferences. You may adjust your browser settings to refuse cookies, but certain features of the website may not function properly.

6. Your Rights

You have the right to:

1.  Access and update your personal information
2. Request the deletion of certain data
3. Opt-out of data usage for marketing purposes

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions regarding this Privacy Policy or how we manage your data, please contact:

PT LOMBOK DISCOVER TOURS
Email: lombokdiscovertours@gmail.com
Phone/WhatsApp: +6281236951419
Address: Jl. Pariwisata Benang Stokel, Dus. Pemotoh Tengah, Des. Aik Berik – Lombok Tengah